Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you use our website (www.driftwoodsauna.ie) to make a sauna reservation, to purchase (or attempt to purchase) a product from us, or to sign up to our newsletter. “Personal Information” in this Privacy Policy refers to both your personal information and information about the the device you use to access our services.
Personal Information
When you make a sauna reservation or purchase (or attempt to purchase) a product, we may collect your name, contact information, billing address, and payment details and any other information you may choose to provide in your message.
We collect information about your interactions with our website, such as the pages you visit, the products you view, and the actions you take.
We may collect information about the device you use to access our services, including the device type, operating system, and unique device identifiers.
How we use your Information
Providing Services: We use your personal information to fulfill your sauna reservation, deliver products you have purchased, and provide customer support.
Improving Services: We may analyse information about your interactions with our website and the device you used to enhance our services, tailor our offerings to customer preferences, and improve the overall customer experience.
Marketing & Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services and products.
Information Sharing with Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, and analysing website usage.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
Third-Party Service Providers
Our website is hosted by Squarespace and we use the services of Stripe that allows us to accept payments online via our website and Instagram for the services we provide to you. We also use Square for Point of Sale services to accept in person payments. Payment; if you choose a direct payment gateway to complete your purchase via our website or instagram then Stripe will store your payment data. It is encrypted through the Payment Card Industry Data Security Standard (PCI - DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction. After that your purchase transaction information is deleted. Stripe does not share your payment details with us other than transaction amount and reference number and your contact details as required to identify you for your booking purposes. We will only contact you via phone/email if you have opted into our emails or in relation to your reservation or product order. Please refer to the respective websites of Squarespace, Stripe and Square for further details of their Terms of Service or Privacy Statement.
Our website may contain hyperlinks to third party websites. These third party websites operate independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would advise that you review their respective privacy policies.
Your Choices
Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions provided in our emails or contacting us directly at hello@driftwoodsauna.ie.
Access and Update: You can access and update your personal information by contacting us directly at hello@driftwoodsauna.ie.
Security: We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@driftwoodsauna.ie
By using our services, you agree to the terms outlined in this Privacy Policy.